FAQs
COOKING INSTRUCTIONS
As we know all Microwaves will have different power settings. Please make sure you heat your meals to a temperature of >75 degrees. Basic Rule of thumb is until piping hot and then let your meal settle and cool down for up to 1 minute.
Where do you deliver?
At the moment only in Hamilton, if you are in surrounding towns please email us at info@thefoodcompany.co.nz
$7.95 Local in Hamilton
When will my food arrive?Food will be delivered via courier every Wednesday and Friday afternoon between 2pm and 6pm.
What are the cut off times for Wednesday and Friday Delivery and pick ups?
Cut off for Wednesday orders is the previous Sunday evening 7pm. Cut off for Friday orders is the previous Tuesday evening 7pm
Can I pick up my order?
You sure can! Wednesday and Friday Pick are between 12pm and 5pm. All payments are to be made via our website before pick up, there is no eft-pos machine or cash on premises. Please make sure you bring a copy of your order receipt or valid ID. Address: Unit 3/42 Tawn Place, Pukete, Hamilton.
What happens if I'm not home when my healthy food delivery arrives?
All orders will be left in a safe cool place between the hours of 2pm and 6pm. If you have any special delivery instructions please let us know.
Do you offer easy family meals for vegetarians/vegans/paleo/gluten free?
Coming soon!!!
I want to lose weight, gain muscle, or meet another specific health goal. Can you help?
We sure can! Whether you're a bride or a beefcake, we'll make it easy to meet your eating goals and get you looking and feeling great, fast!
Sorry, you're still on your own with that one—for now. But school lunches just got a whole lot easier now that you're not making dinner every night!
Can I freeze my meals?
Yes. While we create your meals to be eaten fresh for the very best taste and nutrition, they can also be frozen for your later convenience as well.
Keep your meals refrigerated at 0-5˚C. They are best stored in the back of your fridge where it is coolest, rather than the door where temperatures are more variable. All of your healthy food delivery meals will stay fresh from up to 10 days in the fridge from when they are cooked.
Look for the use-by date on your sleeve label to be more exact, and don't forget you can always pop them in the freezer if you need a bit more time to polish them off.
Can you make my lunch too?
Leave lunch to us. Our meals can definitely be used for Dinner or Lunch.